Veröffentlichungen (Auswahl)
The Effectiveness of Cause-Related Marketing: A Meta-Analysis on Consumer Responses
Journal of Marketing Research
Cause-related marketing (CM), which links corporate donations to consumer purchases, has ongoing momentum in marketing. As the magnitude and direction of consumers’ response to CM are inconclusive, this meta-analysis synthesizes evidence on main and moderator effects from 237 studies. On average, the authors find a moderate effect for attitudinal response (d =.458) and a weak effect for behavioral response (d =.283; both ps < .001), both with high underlying heterogeneity. [more]
Frontiers: Supporting Content Marketing with Natural Language Generation
Marketing Science
Advances in natural language generation (NLG) have facilitated technologies such as digital voice assistants and chatbots. In this research, we demonstrate how NLG can support content marketing by using it to draft content for the landing page of a website in search engine optimization (SEO). Traditional SEO projects rely on hand-crafted content that is both time consuming and costly to produce. [more]
The Power of Brand Selfies
Journal of Marketing Research
Smartphones have made it nearly effortless to share images of branded experiences. This research classifies social media brand imagery and studies user response. Aside from packshots (standalone product images), two types of brand-related selfie images appear online: consumer selfies (featuring brands and consumers’ faces) and an emerging phenomenon the authors term “brand selfies” (invisible consumers holding a branded product). [more]
Leveraging Brand Equity for Effective Visual Product Design
Journal of Marketing Research
For many consumer goods, the visual appearance is a vital determinant of market success. Although there is an emerging literature on how objective design characteristics drive consumer preferences, this literature has not yet taken into account that product design happens in the context of a brand’s equity. This research addresses the question of how to leverage brand equity when designing the visual appearance of a product. [more]
Consideration of ethical attributes along the consumer decision-making journey
Journal of the Academy of Marketing Science
Information about ethical strengths and weaknesses of individual products (e.g., cause-related marketing, corporate social responsibility records) is increasingly available in the marketplace. However, market shares of ethical brands are still low, even though prior research indicates that ethical attributes influence brand choice. [more]
Comparing Automated Text Classification Methods
International Journal of Research in Marketing
Online social media drive the growth of unstructured text data. Many marketing applications require structuring this data at scales non-accessible to human coding, e.g., to detect communication shifts in sentiment or other researcher-defined content categories. Several methods have been proposed to automatically classify unstructured text. [more]
Building a Social Network for Success
Journal of Marketing Research
This article proposes a framework for studying how a brand, firm, or individual can use networking activities to manage a social network and drive its success. Using data from ego networks of music artists, the article models how artists can enhance their social networking presence and stimulate relationships between fans to achieve long-term benefits in terms of music plays. [more]
The Impact of Brand Equity on Customer Acquisition, Retention, and Profit Margin
Journal of Marketing
The authors investigate the relationships between brand equity and customer acquisition, retention, and profit margin, the key components of customer lifetime value (CLV). They examine a unique database from the U.S. automobile market that combines ten years of acquisition rate, retention rate, and customer profitability data with measures of brand equity from Young & Rubicam's Brand Asset Valuator (BAV) over the same period. [more]
Eine Übersicht aller Veröffentlichungen von Prof. Dr. Mark Heitmann finden Sie unter Publikationen.