Dr. Juuli Lumivalo

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Visiting Researcher
Address
Contact
Visiting researcher at the University of Hamburg
Dr. Juuli Lumivalo (formerly, Lintula) is a visiting researcher at the University of Hamburg for the Spring semester 2023 (invited by Prof. Jan Recker and Prof. Tilo Böhmann) and a Postdoctoral researcher in the Faculty of Information Technology in University of Jyväskylä (Finland). Her current research interests include digital and cyber-physical service use, value co-creation/destruction, service-dominant logic, technology as an actor, continuous service innovation, and development and use of green IS. She received her doctoral degree in Information Systems at the University of Jyväskylä in 2020. Dr. Lumivalo was a doctoral fellow at the Doctoral Consortiums of the International Conference on Information Systems and the European Conference on Information Systems. She has received external funding from the Paulo Foundation, the Nokia Foundation and the Foundation for Economic Education in Finland, and several internal grants from the Faculty of Information Technology at the University of Jyväskylä. Dr. Lumivalo’s work has been published in peer-reviewed venues such as Pacific Asia Journal of the Association for Information Systems, The International Conference on Information Systems (ICIS), European Conference on Information Systems (ECIS) and Hawaii International Conference on System Sciences (HICSS).
Teaching
• Digitalization of Services (Master’s level course, 5 cr).
• Master’s thesis seminar (5 cr)
Research Interests
Juuli Lumivalo’s current research interests include:
- Customer/user perspective in digital and cyber-physical service use
- Value co-creation, value co-destruction, service-dominant logic
- Value co-creation in continuous service innovation
- Green IS: driving sustainability in organizational and consumer IS use
- Technology as an actor in service (eco)systems
Awards and honours
- 11/2021 Jorma Ollila research grant granted by the The Nokia Foundation, Finland
- 04–12/2021, Internal research funding of IT Faculty for project Digitalization for Sustainability: A Value Co-Creation Study with Consumers in the Retail Industry
- 04–12/2021, Internal research funding of IT Faculty for the project Enhancing customer learning with Mixed Reality technology and sustainability communication applications: The perspective of value co-creation and co-destruction
- 11/2018–12/2020 Doctoral research working grant by The Foundation for Economic Education, Finland
- 12/2018, Doctoral fellow at the Doctoral Consortium of the 25th International Conference on Information Systems (ICIS), Pacific Grove, CA.
- 06/2017, Doctoral fellow at the Doctoral Consortium of the 25th European Conference on Information Systems (ECIS), Braga, Portugal.
- 06/2017, Attendee at the 24th Annual SERVSIG Doctoral Consortium, New York City, NY.
- 11–11/2018, Research grant by The Paulo Foundation, Finland
- 12–12/2017, Research grant by The Paulo Foundation, Finland, funding for research visit to University of Auckland Business School, Auckland, New Zealand, invited by Prof. Michael D. Myers
- 11–11/2017, Nokia Scholarship granted by The Nokia Foundation, Finland
- 1–12/2016 Doctoral research working grant granted by The Doctoral School in the Faculty of IT, University of Jyväskylä, Jyväskylä, Finland
Publications
- ELO, J., LUMIVALO, J. & TUUNANEN, T. (2022). ”A Personal Values-Based Approach to Understanding Users’ Co-Creative and Co-Destructive Gaming Experiences in Augmented Reality Mobile Games,” in Pacific Asia Journal of the Association for Information Systems, 14 (5), p. 51-81. https://aisel.aisnet.org/pajais/vol14/iss5/3/
- LUMIVALO, J., PÄIVÄRINTA, T. & TUUNANEN, T. (2023, forthcoming.) “Value Co-creation for Smart Villages: The Institutionalization of Regional Service Ecosystems” in Advancing Digital Value, Kathryn Brohman, Gregory Dawson & Kevin Desouza (eds.), Edward Elgar Publishing Inc.
- LUMIVALO, J. “Explaining Digital Service Users’ Pursuit of Value: A Value Co-creation and Co-destruction Perspective” (2020). Doctoral dissertation, Faculty of Information Technology, University of Jyväskylä, Jyväskylä, Finland.
https://jyx.jyu.fi/bitstream/handle/123456789/72876/978-951-39-8447-2_vaitos11122020.pdf?sequence=4&isAllowed=y - LINTULA, J., TUUNANEN, T., PÄIVÄRINTA, T. (2020). ”Value Co-creation for Smart Villages: The Institutionalization of Regional Service Ecosystems,” Short paper in Proceedings of the International Conference of Information Systems (ICIS).
http://jultika.oulu.fi/Record/nbnfi-fe202101131684 - LINTULA, J., TUUNANEN, T., SALO, M, & MYERS, M.D. (2018). ”When Value Co-Creation Turns to Co-Destruction: Users’ Experiences of Augmented Reality Mobile Games,” in Proceedings of the International Conference of Information Systems (ICIS), San Francisco, CA.
https://jyx.jyu.fi/bitstream/handle/123456789/60424/when%20value%20cocreation%20turns%20to%20codestruction%20users%20experience.pdf?sequence=1&isAllowed=y - LUMIVALO, J., TIILIKAINEN, S. &, ELO, J. (2022) ““The Pokémon that Got Away”: Employing Actor-Network Theory to Unmask the Technology Actor in Cybernized Services” in Proceedings of the 30th European Conference on Information Systems (ECIS), Timisoara, Romania.
https://jyx.jyu.fi/bitstream/handle/123456789/82182/The%20Pok%C3%A9mon%20that%20Got%20Away.pdf?sequence=1 - LUMIVALO, J., CLEMENTS, K., & HANNUKSELA, E.S. (2022). ” Harnessing Digital Services for Co-creating Sustainability Value in the Retail Servicescape,” in Proceedings of the 55th Hawaii International Conference on System Sciences. (HICSS).
https://jyx.jyu.fi/bitstream/handle/123456789/79599/1/0140.pdf - ELO, J., LUMIVALO, J. & TUUNANEN, T. (2022). ”Factors Enabling and Hindering Value Co-Creation in Continuous Service Development: A Systematic Literature Review,” in Proceedings of the 55th Hawaii International Conference on System Sciences. (HICSS).
https://jyx.jyu.fi/bitstream/handle/123456789/79453/0139.pdf?sequence=1 - ELO, J., LINTULA, J. & TUUNANEN, T. (2021). ”Harnessing User Values to Understand Value Co-Creation and Co-Destruction in Augmented Reality Mobile Games,” in Proceedings of the 54th Hawaii International Conference on System Sciences.
https://jyx.jyu.fi/bitstream/handle/123456789/73710/0116.pdf?sequence=1&isAllowed=y - ELO, J., PEKKALA, K., TUUNANEN, T., LUMIVALO, J. & SALO, M. (2022) “Exploring the “Why,” “How,” and “What” of Continuous Digital Service Innovation,” in Proceedings of the International Conference on Product-Focused Software Process Improvement (PROFES), Jyväskylä, Finland.
- TONTERI, T., HOLOPAINEN, J., LUMIVALO, J., TUUNANEN, T., PARVIAINEN P. & LAUKKANEN, T. (2023, forthcoming.) ”Immersive Virtual Reality in Experiential Learning – A Value Co-creation and Co-destruction Approach,” in Proceedings of the 56th Hawaii International Conference on System Sciences. (HICSS).
- TUUNANEN, T., LINTULA, J. & AUVINEN, A. (2019). ”Unboxing Co-creation of Value: Users’ Hedonic and Utilitarian Drivers,” in Proceedings of the 52th Hawaii International Conference on System Sciences (HICSS), Grand Wailea, HI.
https://jyx.jyu.fi/bitstream/handle/123456789/60887/hicss20190141.pdf?sequence=1&isAllowed=y - LINTULA, J., TUUNANEN, T., SALO, M. & KARI, T (2017). ”Understanding Augmented Reality Game Players’ Value Co-Destruction Process in Pokémon Go,” a research-in-progress paper in Proceedings of the 25th European Conference on Information Systems, Guimarães, Portugal.https://jyx.jyu.fi/bitstream/handle/123456789/54976/value%20codestruction%20pokemon%20go%20%20ecis%202017%20authors%20final%20002.pdf?sequence=1&isAllowed=y
- LINTULA, J., TUUNANEN, T., & SALO, M. (2017). ”Conceptualizing the Value Co-Destruction Process for Service Systems: Literature Review and Synthesis,” in Proceedings of the 50th Hawaii International Conference on System Sciences, Waikoloa Village, HI.
https://jyx.jyu.fi/bitstream/handle/123456789/52975/hicsspaper0201.pdf?sequence=1&isAllowed=y - ELO, J., LUMIVALO, J., TUUNANEN, T., SALO, M. & HOLLMANN, T. (2022). “Harnessing Continuous Development for Value Co-Creation in Digital Service Ecosystems” abstract in Proceedings of the 17th QUIS International Research Symposium on Advancing Service Research and Practice, Valencia, Spain.
- TUUNANEN T., LINTULA J., VARTIAINEN T., ZHANG Y. and MYERS M. (2018). ”Opening the Black Box of Value Co-Creation for Digital Service Design: A Process Theory,” presented in the International Conference on Information Systems, TREO session, December 13th-16th, 2018, San Francisco, USA.
- TUUNANEN, T., LINTULA, J., VARTIAINEN, T., ZHANG, Y. & MYERS, M.D. (2019). ”Value Co-creation Mechanisms for Digital Service Design”, abstract in Proceedings of the 16th QUIS International Research Symposium on Advancing Service Research and Practice, Karlstad, Sweden.
- TUUNANEN, T., LINTULA, J., VARTIAINEN, T., ZHANG, Y. & MYERS, M.D. (2018). ”Opening the Black Box of Value Co-Creation for Digital Service Design: A Process Theory,” abstract in Proceedings of the 19th Annual Frontiers in Service Conference, Austin, TX.
- LINTULA, J., TUUNANEN, T., & SALO, M. (2017). ”Understanding the Value Co-Destruction Process of Pokémon Go Players,” abstract in Proceedings of the 15th Quality in Services (QUIS) Symposium, Porto, Portugal.
- LINTULA, J., TUUNANEN, T., & SALO, M. (2017). ”Explaining Tourism and Hospitality Providers’ Social Media Related Value Co-Destruction Behavior,” abstract in Proceedings of the 18th Annual Frontiers in Service Conference, New York, NY.