Business Process Management
Structure: Lecture and Excercise (3 SWS / 6 CP)
Schedule: Summer semester
The course introduces fundamental concepts and applications of business process management and conveys them with the help of relevant techniques, methods and tools. The starting point is the concept of process maturity, as well as the process life cycle. The lecture covers selected topics in depth, whilst the exercises provide the opportunity to apply the materials independently in both theory and practice.