Complaints Office for examination matters

The Complaints Office for examination matters of the University of Hamburg Business School is an institution as per Section 66 subsection 3 of the Hamburg Higher Education Act (Hamburgisches Hochschulgesetz, HmbHG). The Complaints Office provides contact persons for questions regarding examinations arising during studies.

If you have a complaint about an examination result or the way in which an examination was conducted, always talk with the teaching staff member or examiner first.

The members of the complaints office are an ombudsperson and a student representative. These are elected by the faculty council. These are currently:

Ezra Levin from 1 October 2025.

Please first contact Marina Saisaler, head of student office / study management, who will put you in touch with the complaints office.

Important note on confidentiality and data protection:  Please note that the content of emails is not safeguarded against unauthorized access by third parties. Please notify us if you do not want us to process or answer your inquiry per email. Otherwise, by using this email address you are granting us consent to process and answer your inquiry via email. You are also welcome to use the telephone consultation service.